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Top Five Mistakes Made By Dvd Sellers On Ebay
Selling DVDs on eBay can indeed be a very lucrative business endeavor. However, many DVD sellers go belly up within the first year. Is it a simple matter of the luck of the draw? Absolutely not. Almost every DVD seller that's failed on eBay has done so due to common selling mistakes. If you want to maximize your chances of eBay success, these are some things you need to avoid.
#1 - Auction Listings that Appear Unprofessional
You never want your Ebay auction to appear as though a child built it. The fact of the matter is that the less professional your auction site looks the fewer the amount of bids you will receive. Be certain that your online business appears professional to the consumer. Make your auction page appear orderly, and with plenty of images and good descriptions. Check it for grammatical or spelling errors to make sure that your DVD auction looks credible.
#2 - Underestimating Overhead Costs
If you see that the profit from the sale of your DVDs is not enough to cover your overhead costs then you are doing nothing but losing money. A big mistake that a lot of online business owners will make is that they do not calculate the overhead costs when they are deciding what they should charge for a DVD. When you calculate your overhead costs it is imperative that you include the listing fees, final value fees, shipping fees, and the cost of purchasing shipping supplies. After you figure these fees, then you can decide what you need to charge for a DVD.
#3 - Getting Behind On Shipping
So you begin to sell hundreds of DVDs and this is great. If you lack time management skills, you will get behind on your shipping. When selling any product it is critical that you ship
in a timely manner. Manage your time and avoid upsetting customers by keeping caught up on your shipping and managing it in an orderly process.
#4 - Not Focusing on Repeat Customers
For the most part your customers will not be exclusive customers but Ebay visitors. Just because they are not exclusive doesn't mean that you shouldn't attempt to make them repeat customers. It has been shown that many Ebay customers will become loyal to Ebay sellers if they are treated well. Try implementing a monthly newsletter and a coupon that gives them a dollar off for repeat purchases. Keep in mind that the more bids that you have the more money you will generate.
#5 - Terrible Customer Service
Even if you have no goal to build a repeat customer base it is never a good practice to provide rude and unprofessional customer service in your online business. The reason that you should hone your customer service skills is because customers can leave you positive or negative feedback. The more positive feedback that you have, the more credible your business will be and vice versa. Treat all of your customers like V.I.P. customers and you are sure to be a success.
By: Brent Crouch
Article Directory: http://www.articledashboard.com
Brent Crouch is the owner of Jillian Entertainment a company providing a complete CD and DVD Distributor List including the top dvd suppliers/a> in the United States, Canada, and United Kingdom.
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